@ -141,7 +141,7 @@ specific purpose, or lack of malice in any given npm package.</p>
<p>If you have a complaint about a package in the public npm registry,
and cannot <ahref="https://www.npmjs.org/doc/misc/npm-disputes.html">resolve it with the package
owner</a>, please email
<ahref="mailto:support@npmjs.com">support@npmjs.com</a> and explain the situation.</p>
<ahref="mailto:support@npmjs.com">support@npmjs.com</a> and explain the situation.</p>
<p>Any data published to The npm Registry (including user account
information) may be removed or modified at the sole discretion of the
npm server administrators.</p>
@ -161,7 +161,7 @@ ban your account in extreme cases. So don't do that.</p>
<li>Get the author email with <code>npm owner ls <pkgname></code></li>
<li>Email the author, CC <ahref="mailto:support@npmjs.com">support@npmjs.com</a></li>
<li>Email the author, CC <ahref="mailto:support@npmjs.com">support@npmjs.com</a></li>
<li>After a few weeks, if there's no resolution, we'll sort it out.</li>
</ol>
<p>Don't squat on package names. Publish code or move out of the way.</p>
@ -51,12 +51,12 @@ Joe's appropriate course of action in each case is the same.</p>
owner (Bob).</li>
<li>Joe emails Bob, explaining the situation <strong>as respectfully as
possible</strong>, and what he would like to do with the module name. He
adds the npm support staff <ahref="mailto:support@npmjs.com">support@npmjs.com</a> to the CC list of
adds the npm support staff <ahref="mailto:support@npmjs.com">support@npmjs.com</a> to the CC list of
the email. Mention in the email that Bob can run <code>npm owner add
joe foo</code> to add Joe as an owner of the <code>foo</code> package.</li>
<li>After a reasonable amount of time, if Bob has not responded, or if
Bob and Joe can't come to any sort of resolution, email support
<ahref="mailto:support@npmjs.com">support@npmjs.com</a> and we'll sort it out. ("Reasonable" is
<ahref="mailto:support@npmjs.com">support@npmjs.com</a> and we'll sort it out. ("Reasonable" is
usually at least 4 weeks, but extra time is allowed around common
@ -237,7 +237,7 @@ that has a package.json in its root, or a git url.
<p>To check if the registry is down, open up
<ahref="https://registry.npmjs.org/">https://registry.npmjs.org/</a> in a web browser. This will also tell
you if you are just unable to access the internet for some reason.</p>
<p>If the registry IS down, let us know by emailing <ahref="mailto:support@npmjs.com">support@npmjs.com</a>
<p>If the registry IS down, let us know by emailing <ahref="mailto:support@npmjs.com">support@npmjs.com</a>
or posting an issue at <ahref="https://github.com/npm/npm/issues">https://github.com/npm/npm/issues</a>. If it's
down for the world (and not just on your local network) then we're
probably already being pinged about it.</p>
@ -285,5 +285,5 @@ good folks at <a href="http://www.npmjs.com">npm, Inc.</a></p>