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### Sections in this article
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* TOC
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## Using the issue tracker
The [issue tracker](https://github.com/blockstack/blockstack-browser/issues) is the preferred channel for [bug reports](#bug-reports), [features requests](#feature-requests) and [submitting pull requests](#pull-requests), but please respect the following
restrictions:
* Please **do not** use the issue tracker for personal support requests. Please use the [Forum](https://forum.blockstack.org) or [Slack](https://chat.blockstack.org) as they are better places to get help.
* Please **do not** derail or troll issues. Keep the discussion on topic and respect the opinions of others.
* Please **do not** post comments consisting solely of "+1" or ":thumbsup:". Use [GitHub's "reactions" feature](https://github.com/blog/2119-add-reactions-to-pull-requests-issues-and-comments) instead. We reserve the right to delete comments which violate this rule.
## Issues and labels
Our bug tracker utilizes several labels to help organize and identify issues. Here's what they represent and how we use them:
- `bug` - Issues where code is demonstrably a problem
- `chore` - Issues that are not
- `design` - Issues related to design
- `documentation` - Issue that is specifically for addition, creation or editing of documentation
- `enhancement` - Issues that enhance the product
- `feature` - Issues that identify a new feature
- `release-overview` - Overview of release
For a complete look at our labels, see the [project labels page](https://github.com/blockstack/blockstack-browser/labels).
## Bug reports
A bug is a _demonstrable problem_ that is caused by the code in the repository. Good bug reports are extremely helpful, so thanks!
Guidelines for bug reports:
0. **Validate and lint your code** — [validate your HTML](https://html5.validator.nu) and [lint your HTML](https://github.com/twbs/bootlint) to ensure your problem isn't caused by a simple error in your own code.
1. **Use the GitHub issue search** — check if the issue has already been reported.
2. **Check if the issue has been fixed** — try to reproduce it using the latest `master` or development branch in the repository.
3. **Isolate the problem** — ideally create a [reduced test case](https://css-tricks.com/reduced-test-cases/) and a live example. [This JS Bin](https://jsbin.com/lolome/edit?html,output) is a helpful template.
A good bug report shouldn't leave others needing to chase you up for more information. Please try to be as detailed as possible in your report. What is your environment? What steps will reproduce the issue? What browser(s) and OS experience the problem? Do other browsers show the bug differently? What would you expect to be the outcome? All these details will help people to fix any potential bugs.
Example:
> Short and descriptive example bug report title
>
> A summary of the issue and the browser/OS environment in which it occurs. If
> suitable, include the steps required to reproduce the bug.
>
> 1. This is the first step
> 2. This is the second step
> 3. Further steps, etc.
>
> `<url>` - a link to the reduced test case
>
> Any other information you want to share that is relevant to the issue being
> reported. This might include the lines of code that you have identified as
> causing the bug, and potential solutions (and your opinions on their
> merits).
## Feature requests
Feature requests are welcome. But take a moment to find out whether your idea fits with the scope and aims of the project. It's up to *you* to make a strong case to convince the project's developers of the merits of this feature. Please provide as much detail and context as possible.