--- layout: org permalink: /:collection/:path.html --- # Wallet FAQs and Troubleshooting {:.no_toc} This page contains frequently asked questions and troubleshooting related to the wallet. * TOC {:toc} ## Frequently asked questions {% for faq in site.data.theFAQs.faqs %} {% if faq.category == 'wallet' %} ### {{ faq.question }} {{ faq.answer }} {% endif %} {% endfor %} ## Change from a software-only wallet to a hardware wallet To change from a software-only wallet to a hardware wallet, do the following: 1. Purchase and set up your hardware wallet according to the manufacturer's instructions. 2. **Reset** the Blockstack Software wallet according to the instructions. 3. Choose the hardware wallet option to setup the Blockstack Software wallet. 4. Use the **Receive** button to display the Stacks address. 5. Login into your Coinlist account. 6. Change your Stacks wallet address. ## View or change your Stacks wallet address on Coinlist If you purchased Stacks via Coinlist during in the token sale, your Stacks address is located at this URL: ``` https://sale.stackstoken.com/stacks-token-sale/YOUR_COINLIST_USERNAME/WALLET_ADDRESS ``` For example, if your Coinlist user name is `Eleven` and the Stacks wallet address you provided is `SM3KJBA4RZ7Z20KD2HBXNSXVPCR1D3CRAV6Q05MKT`, the URL you would use is: ``` https://sale.stackstoken.com/stacks-token-sale/Eleven/SM3KJBA4RZ7Z20KD2HBXNSXVPCR1D3CRAV6Q05MKT ``` To view or change your Stacks address on Coinlist, do the following: 1. Log into your Coinlist account. 2. Enter the URL for your Stack's token. 3. Change your address if necessary.