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Wallet FAQs and Troubleshooting

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This page contains frequently asked questions and troubleshooting related to the wallet.

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Frequently asked questions

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Change from a software-only wallet to a hardware wallet

To change from a software-only wallet to a hardware wallet, do the following:

1. Purchase and set up your hardware wallet according to the manufacturer's instructions.
2. Reset the Blockstack Software wallet according to the instructions.
3. Choose the hardware wallet option to setup the Blockstack Software wallet.
4. Use the Receive button to display the Stacks address.
5. Login into your Coinlist account.
6. Change your Stacks wallet address.

View or change your Stacks wallet address on Coinlist

If you purchased Stacks via Coinlist during in the token sale, your Stacks address is located at this URL:

https://sale.stackstoken.com/stacks-token-sale/YOUR_COINLIST_USERNAME/wallet_address 

For example, if your Coinlist user name is Eleven, the URL you would use is:

https://sale.stackstoken.com/stacks-token-sale/Eleven/wallet_address 

To view or change your Stacks address on Coinlist, do the following:

1. Log into your Coinlist account.

2. Enter a URL in this format:

https://sale.stackstoken.com/stacks-token-sale/YOUR_COINLIST_USERNAME/wallet_address

3. Change your address if necessary.