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73 lines
2.5 KiB
73 lines
2.5 KiB
5 years ago
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---
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description: "How to use the Blockstack Software"
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---
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# Wallet FAQs and Troubleshooting
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{:.no_toc}
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This page contains frequently asked questions and troubleshooting related to the wallet.
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* TOC
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{:toc}
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## Frequently asked questions
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{% for faq in site.data.theFAQs.faqs %}
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{% if faq.category == 'wallet' %}
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### {{ faq.question }}
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{{ faq.answer }}
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{% endif %}
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{% endfor %}
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## Change from a software-only wallet to a hardware wallet
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To change from a software-only wallet to a hardware wallet, do the following:
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1. Purchase and set up your hardware wallet according to the manufacturer's instructions.
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2. **Reset** the Blockstack Software wallet <a href="wallet-use.html#reset-the-wallet" target="_blank">according to the instructions</a>.
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3. Choose the <a href="wallet-use.html#use-with-a-hardware-wallet" target="_blank">hardware wallet option<a> to setup the Blockstack Software wallet.
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4. Use the <a href="wallet-use.html#receive-stacks" target="_blank">**Receive** button to display the Stacks address</a>.
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5. Login into your Coinlist account.
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6. Change your Stacks wallet address.
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## View or change your Stacks wallet address on Coinlist
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If you purchased Stacks via Coinlist during in the token sale, your Stacks address is located at this URL:
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```
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https://sale.stackstoken.com/stacks-token-sale/YOUR_COINLIST_USERNAME/wallet_address
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```
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For example, if your Coinlist user name is `Eleven`, the URL you would use is:
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```
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https://sale.stackstoken.com/stacks-token-sale/Eleven/wallet_address
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```
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To view or change your Stacks address on Coinlist, do the following:
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1. Log into your Coinlist account.
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2. Enter a URL in this format:
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```
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https://sale.stackstoken.com/stacks-token-sale/YOUR_COINLIST_USERNAME/wallet_address
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```
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3. Change your address if necessary.
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## I tried to login to CoinList with my AngelList account. Now, I can’t sign in. How do I access my account?
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If you previously set up your CoinList account by logging in with your AngelList credentials and you are having issues signing into your account, you must create a separate password for Coinlist. To do this:
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1. Go to <a href="https://stackstoken.net/login" target="_blank">stackstoken.net</a>.
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2. Select **Forgot your Password?**.
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3. Enter the email associated with your AngelList account.
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4. Select **Send recovery email**.
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5. Locate the recovery email in your email software.
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6. Use the instructions in the recovery email to create a unique password for your CoinList account.
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Going forward, you can access your CoinList account by logging in with your email and new password.
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