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Updating the content on Wallet

Signed-off-by: Mary Anthony <mary@blockstack.com>
feat/clarity-updates
Mary Anthony 5 years ago
parent
commit
236a46c6a5
  1. 3
      _data/navigation_org.yml
  2. 20
      _data/theFAQs.json
  3. 53
      _org/wallet-troubleshoot.md

3
_data/navigation_org.yml

@ -4,14 +4,13 @@
- faqs/allFAQS
- org/token
- org/explore
- title: Our Whitepapers
docs:
- org/whitepaper-blockchain
- title: Manage Stacks
docs:
- org/wallet-intro
- org/wallet-install
- org/wallet-use
- org/wallet-troubleshoot
- org/tokenholders
- title: Reference
docs:

20
_data/theFAQs.json

@ -516,6 +516,26 @@
"question": "What is a public Stacks Wallet address?",
"answer": "<p>During the initial grant process, investors submitted a <em>public Stacks Wallet address</em> to Blockstack. This is a string of letters and numbers starting with an ‘SP’ or SM’, for example <code>SP017AUV5YRM7HT3TSQXJF7FCCYXETAB276BQ6XY</code> is a wallet address.</p> <p>If you purchased Stacks tokens through CoinList, you can find your address at <a href='https://coinlist.co/distributions'>CoinList</a>. If you submitted your Stacks address directly to Blockstack, you can either use the <q>Restore from Seed Phrase</q> feature on the Stacks Wallet or contact us at <a href='mailto:hello@stackstoken.com'>hello@stackstoken.com</a> for help.</p>"
},
{
"category": "wallet",
"question": "Can I use another software wallet with Stacks?",
"answer": "<p>Currently, you can only use the Blockstack Wallet software with Stacks. </p>"
},
{
"category": "wallet",
"question": "Can I use the older, version 1 Blockstack Wallet?",
"answer": "<p>Version 1 of the Blockstack Wallet software was a read-only wallet. To view Stacks balances, send or receive Stacks you need to use the latest, version 3 wallet. You <em>can</em> use the seed phrase you created with the old wallet with the new version.</p>"
},
{
"category": "wallet",
"question": "Can I send Bitcoin to my Stacks wallet?",
"answer": "<p>No, you cannot send Bitcoin to a Stacks address. You can only add Bitcoin as fuel to the wallet. Please <a href='https://docs.blockstack.org/org/wallet-use.html' target='_blank'>follow the instructions for adding &quot;gas&quot;</a>.</p>"
},
{
"category": "wallet",
"question": "How do I check my STX balance",
"answer": "<p> Blockchain transactions take time. Once Stacks are sent to you, you see a <strong>PENDING</strong> transaction which means the transaction is still being recorded by the blockchain. Your balance will not change until the transaction is recorded. It may be minutes or hours before the transaction is recorded in the blockchain.</p><p>When the transaction is complete, you can see a receipt for the transaction in your Stacks Wallet. The <strong>PENDING</strong> marker goes away once the funds are recorded on the blockchain. Then, at this point the <a href='https://docs.blockstack.org/org/wallet-use.html#view-balance-allocation-or-transaction-history' target='_blank'>balance in your Stacks Wallet software</a> should reflect the completed transaction.</p>"
},
{
"category": "wallet",
"question": "How do I get help with my wallet from a person?",

53
_org/wallet-troubleshoot.md

@ -0,0 +1,53 @@
---
layout: org
permalink: /:collection/:path.html
---
# Wallet FAQs and Troubleshooting
{:.no_toc}
This page contains frequently asked questions and troubleshooting related to the wallet.
* TOC
{:toc}
## Frequently asked questions
{% for faq in site.data.theFAQs.faqs %}
{% if faq.category == 'wallet' %}
### {{ faq.question }}
{{ faq.answer }}
{% endif %}
{% endfor %}
## Change from a software-only wallet to a hardware wallet
To change from a software-only wallet to a hardware wallet, do the following:
1. Purchase and set up your hardware wallet according to the manufacturer's instructions.
2. **Reset** the Blockstack Software wallet <a href="wallet-use.html#reset-the-wallet" target="_blank">according to the instructions</a>.
3. Choose the <a href="wallet-use.html#use-with-a-hardware-wallet" target="_blank">hardware wallet option<a> to setup the Blockstack Software wallet.
4. Use the <a href="wallet-use.html#receive-stacks" target="_blank">**Receive** button to display the Stacks address</a>.
5. Login into your Coinlist account.
6. Change your Stacks wallet address.
## View or change your Stacks wallet address on Coinlist
If you purchased Stacks via Coinlist during in the token sale, your Stacks address is located at this URL:
```
https://sale.stackstoken.com/stacks-token-sale/YOUR_COINLIST_USERNAME/WALLET_ADDRESS
```
For example, if your Coinlist user name is `Eleven` and the Stacks wallet address you provided is `SM3KJBA4RZ7Z20KD2HBXNSXVPCR1D3CRAV6Q05MKT`, the URL you would use is:
```
https://sale.stackstoken.com/stacks-token-sale/Eleven/SM3KJBA4RZ7Z20KD2HBXNSXVPCR1D3CRAV6Q05MKT
```
To view or change your Stacks address on Coinlist, do the following:
1. Log into your Coinlist account.
2. Enter the URL for your Stack's token.
3. Change your address if necessary.
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